Privacy policy
Data controller : Aurore LALAIRE
Phone : 05 53 13 33 33
Mail : agence@icidordogne.fr
This confidentiality policy applies to the entire ICI DORDOGNE site as well as its products and services. When you authorize us to provide personal data as described in paragraph II below, to keep and use it:
- in order to meet our contractual obligations towards you,
- under our legitimate interest in processing your personal data (for example for internal administrative management purposes,
- or on the basis of your consent, which you have the right to withdraw at any time, as described in this Privacy Policy.
I. ICI DORDOGNE
II. How do we collect information?
- Register to use our website or services; this may include your name (or company name, if applicable), address, email address and telephone number. We may also ask you to provide us with additional information about your business and your preferences;
- Place an order using our websites, applications or services; this may include your name (or company name), address and contact details (including phone number and email address) and payment;
- Fill out online forms (including callback requests), download information, such as white papers or other publications, or participate in any activity offered on the various interactive spaces on our website or on our app or service;
- Interact with us using social networks;
- Provide us with your contact details when you register for or access any website, application or service that we make available or when you update these details;
- And contact us offline, for example by phone, fax, SMS, e-mail or post, for example.
III. How do we use your data?
- Provide any information and service you have requested as well as any applications or services you have ordered;
- Compare information for the purpose of checking its accuracy and corroborating it with third parties;
- Provide, maintain, protect and improve the applications, products, services and information that you have requested from us;
- To manage and administer your use of the applications, products and services that you have asked us to provide;
- Manage our business relationship (for example, customer services and support activities);
- Monitor, measure, improve and protect our content, website, applications and services and provide you with a personalized and quality user experience;
- Carry out internal checks on our websites, applications, systems and services in order to test and improve their security and performance. Where applicable, we will anonymize any information used for such testing purposes;
- Provide you with any information that we are required to send you in order to comply with our regulatory or legal obligations;
- Contact you to find out if you want to participate in our customer surveys (for example, feedback on your use of our applications, products and services);
- Carry out joint monitoring and statistical and comparative analysis to avoid being able to identify you or any other natural person;
- Communicate to you marketing messages or targeted information that may be useful to you, based on your use of our applications and services;
- Deliver content and services jointly with third parties with whom you have a separate relationship (for example, with social media providers).
This information will be kept and used for legal, regulatory, anti-fraud and legitimate business conduct purposes for the legally permitted period.
Our website and applications may contain technologies that allow us to:
- Check specific information from your device or systems necessary for your use of the websites, applications or services against our records to ensure that the websites, applications or services are used in accordance with our Terms and Conditions and our agreements with the end user and with the aim of solving possible problems;
- Obtain information on technical errors or other issues relating to our websites, applications and services;
- Collect information about how you and users use the features of our websites, applications and services;
- Retrieve statistical information on the operating system and the environment from which you access our applications or services.
IV. Sharing your information
- Third parties, when you have a relationship with that third party and have consented to us sharing information (for example, social media sites or other third party application providers);
- Third parties, for marketing purposes;
- Any third party, in connection with existing or imminent legal proceedings, provided that we are legally authorized to do so (for example, in response to a court order);
- Any third party, in order to comply with our legal and regulatory obligations, including legal or regulatory reporting as well as the detection or prevention of unlawful acts;
- And the public bodies that the law in force requires to inform.
V. Your rights under the GDPR
- The right to know how we are using your data and the right to access your data;
- The right to request the modification or deletion of your data as well as to limit the processing of your data;
- The right to object to the processing of your data, for example for marketing purposes;
- The right to receive the data concerning you which you have provided automatically in a structured, commonly used and machine-readable format, or to have it sent directly to another company, if this is technically feasible ("data portability") ;
- When you yourself have consented to the processing of your data, the right to withdraw your consent in accordance with legal or contractual limitations;
- The right to refuse any decision based on the automated processing of your personal data, in particular profiling;
- And the right to lodge a complaint with the supervisory authority responsible for data protection issues (CNIL).
If you request to receive a copy of your data, you may be required to pay certain costs, where applicable.
If we have incorrect information about you or if your contact details have changed, please let us know so that we can correct it and update our files.
If you withdraw your consent to the use of your personal data for the purposes set out in our Privacy Policy, we may, as a consequence, no longer be able to provide you with access to all or part of our websites, applications and services.
We will keep your personal data for the duration of our business relationship and after it expires, for as long as necessary for the legitimate conduct of our business or in order to comply with applicable laws and regulations. In cases where we no longer need your personal data, we will destroy it in a secure manner (without sending you any further notice).
We remind you that there is a list of opposition to the telephone soliciting Bloctel on which you can register. https://www.bloctel.gouv.fr/
VI. Changes to our Privacy Policy
VII. Security and retention of personal data
We ensure the security of your data by taking the necessary technical and structural measures to prevent their unlawful or unauthorized processing or their accidental loss, destruction and / or damage. We do our best to protect your personal data to the best of our ability. However, we cannot guarantee the security of your data transmitted to our websites, applications or services or to other websites, applications and services through an Internet connection or any other connection.
If you think you have been hacked, you can contact agence@icidordogne.fr.
VIII. Cookies and statistics
Cookies are small text files that are transferred from our website, applications or services and stored on your device. We use cookies to help us provide you with personalized service. Our cookies may be session cookies (temporary cookies that identify and track users on our websites, applications or services and which are deleted when you close your browser).
We use the following types of cookies:
Strictly necessary cookies
Performance and statistics cookies
- Google Analytics
- Piwik
